Customer Story: Secure Access in Action

Who They Are

A large telecommunications company in the middle east.  They provide a full range of mobile, fixed line, and internet services to individual consumers, businesses, and wholesale carriers. This telco operates massive data centers that form the backbone of its network.

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Office building at night

The Opportunity

Protecting their infrastructure, and the sensitive customer data flowing through it, was mission critical. But the access system they relied on was showing cracks: outdated proximity cards were costly to manage and increasingly vulnerable to hacking. With tens of thousands of employees moving in and out of secure facilities every day, they needed a modern way to harden physical security without slowing down operations.

How We Helped

SAFR SCAN™ was deployed at every facility entrance, giving employees fast, secure, card-free access. For the most critical zones inside the data centers, two-factor authentication was enabled to add an extra layer of protection. Because SAFR SCAN integrates seamlessly with their existing access control system, Genetec, they were able to use their existing access database, making rollout fast and cost-efficient. Employee onboarding was simple, with outdated photos easily updated to ensure accurate face enrollment.  The result was a frictionless, face-based authentication system that instantly elevated their security posture without disrupting operations.

The Impact

Today, 25,000 employees across a wide geography use SAFR SCAN for secure, card-free access. Old proximity cards are gone. Hackable credentials are history. The company now knows exactly who is entering every building and every critical area—without slowing down throughput. By modernizing access with SAFR, this data center leader strengthened physical security, ensured compliance, and future-proofed their infrastructure with a solution that works at enterprise scale.

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