SAFR Guard Privacy Center 

Protecting workers and stores without compromising shopper privacy.

SAFR Guard is designed to help retailers address safety and security concerns while minimizing the collection, use, and retention of information about everyday shoppers.

Minimize Data.
Limit its Use.
Prevent Misuse.
Keep it Secure.
Be Transparent.

Abstract image of screen with orange locks and blue shopping carts

Protecting workers and stores without compromising shopper privacy.

Abstract image of screen with orange locks and blue shopping carts

SAFR Guard is designed to help retailers address safety and security concerns while minimizing the collection, use, and retention of information about everyday shoppers.

Minimize Data.
Limit its Use.
Prevent Misuse.
Keep it Secure.
Be Transparent.

SAFR Guard Privacy Principles 

Minimize Data.

We don’t keep biometric data about everyday shoppers.

Minimize Data.

If there is no match to a repeat offender enrolled by the retailer, the biometric data used for matching is deleted immediately. It isn’t added to a database. Normal CCTV footage is kept for 30 days, following industry standard.

Limit its use.

SAFR Guard has one purpose: store safety and security.

Limit its use.

SAFR Guard is designed to help retailers recognize repeat offenders and respond to safety and security concerns. Shopper data isn’t used for advertising, marketing, or to train AI models. 

Prevent Misuse.

Technology this powerful requires oversight. We provide it.

Prevent Misuse.

SAFR Guard includes human oversight and controls to prevent misuse. Enrollments must be tied to verified security incidents and are reviewed by trained personnel.

Keep it Secure.

Access to data is controlled and protected.

Keep it Secure.

SAFR Guard uses encryption, role-based access, audit logging, and continuous monitoring to protect data and limit access to authorized users. SAFR is also ISO 27001 certified. 

Be transparent.

Shoppers should know when face matching is being used.

Be transparent.

Stores using SAFR Guard are required to display signage and make privacy information available so shoppers can understand how the technology is being used. 

What happens during face matching?

SAFR Guard compares a face at the store entrance with people on the store security list. What happens next depends on whether there is a potential match.

Face Matching Icon

Face matching occurs.

The camera compares a face at the store entrance against repeat offenders on the store security list.

NO MATCH

  • No repeat offender is matched.

    For most shoppers, there is no match.

  • No retained biometric data. 

    The Biometric data used for matching is deleted immediately.

  • No alert.

    No alert is generated.

MATCH

  • Repeat offender is matched.

    The camera processes the match.

  • Alert generated.

    An alert is sent to the authorized store personnel.

  • Human review.

    Authorized personnel review the alert and determine the appropriate response based on store policy.

What SAFR Guard Doesn’t Do

Motion blurred image of people moving in and around a retail store entrance.

We don’t display or enroll minors.

Image of person using laptop with overlay of digital file folders to represent a database

We don’t build databases of everyday shoppers.

Motion blurred image of people moving in and around a retail store entrance.

We don’t use data for advertising or marketing.

Shopping cart on sidewalk at night with orange glowing lock over it.

We don’t share data with law enforcement or government agencies.