Terms of Service

SAFR Software End User License Agreement

Last modified: May 4, 2023 

This End User License Agreement (this “Agreement”) is a binding agreement between RealNetworks, Inc. (“Licensor“) and the entity or organization you represent as the licensee of the Software (“Licensee“) (together the “Parties”).

Licensor provides the Software solely on the terms and conditions set forth in this Agreement and on the condition that Licensee accepts and complies with them. 

Any information provided by the Licensee, or otherwise collected under Section 8 will be governed by the Licensor’s privacy policy which can be accessed by clicking “here”.

By clicking the “Accept” button you (a) accept this Agreement and agree that Licensee is legally bound by its terms; and (b) represent and warrant that: (i) you are of legal age to enter into a binding Agreement; and (ii) if Licensee is a corporation, governmental organization, or other legal entity, you have the right, power, and authority to enter into this Agreement on behalf of Licensee and bind Licensee to its terms. If Licensee does not agree to the terms of this Agreement, Licensor will not and does not license the Software to Licensee and you must not install/use the Software or Documentation. 

Notwithstanding anything to the contrary in this Agreement or Licensee’s acceptance of the terms and conditions of this Agreement, no license or right is granted (whether expressly, by implication, or otherwise) to copies of Software that Licensee did not acquire lawfully or that is not a legitimate, authorized copy of Licensor’s Software.

  1. Definitions. The following terms have the following meanings:

“Action” means any claim, action, demand, lawsuit, investigation, or proceeding of any nature, whether at law, in equity, administrative, regulatory, or otherwise.

“Authorized User” means individual persons authorized by Licensee to use the Software pursuant to the license granted under this Agreement.

“Documentation” means the user manuals, technical manuals, and any other materials provided by Licensor, in printed, electronic, or other form, that describe the installation, operation, use, or technical specifications of the Software.

“Intellectual Property Rights” means any and all registered and unregistered rights granted, applied for, or otherwise now or hereafter in existence under or related to any patent, copyright, trademark, trade secret, database protection, or other intellectual property rights laws, and all similar or equivalent rights or forms of protection, in any part of the world.

“Licensee” has the meaning set forth in the preamble.

“Licensor” has the meaning set forth in the preamble.

“Person” means an individual, corporation, partnership, joint venture, Limited Liability Company, governmental authority, unincorporated organization, trust, association, or other entity.

“Recognition Data” means facial recognition data or image recognition data created and collected through the Software.

“Software” means the facial and object recognition software programs distributed under the SAFR™ brand for which Licensee is procuring a license under this Agreement.

“Term” has the meaning set forth in Section 10.

“Third Party” means any Person outside the Licensee’s organization.

  1. License Grant and Scope. Subject to and conditioned upon Licensee’s strict compliance with all terms and conditions set forth in this Agreement, Licensor hereby grants to Licensee a non-exclusive, non-transferable, non-sublicensable, limited license during the Term to use Software and Documentation. This license grants Licensee the right to:

(a) download install the Software on one computer owned or leased, and controlled by, Licensee. In addition to the foregoing, Licensee has the right to make one copy of the Software solely for backup purposes. All copies of the Software made by the Licensee:

i.will be the exclusive property of the Licensor;

ii.will be subject to the terms and conditions of this Agreement; and

iii. must include all trademark, copyright, patent, and other Intellectual Property Rights notices contained in the original.

(b) use and run the Software as properly installed in accordance with this Agreement and the Documentation, solely as set forth in the Documentation and solely for Licensee’s internal business purposes. Such use is permitted only on the computer on which the Software is installed,

(c) transfer any copy of the Software from one computer to another, provided that the number of computers on which the Software is installed does not exceed the number permitted under Section 2(a).

(d) use the Documentation solely with the Software.

  1. Use Restrictions. Licensee will not, and will require its Authorized Users not to, directly or indirectly:

(a) use the Software or Documentation beyond the scope of the license granted under Section 2;

(b) modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Software or Documentation or any part thereof;

(c) combine the Software or any part thereof with, or incorporate the Software or any part thereof in, any other programs;

(d) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Software or any part thereof;

(e) remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices provided on or with the Software or Documentation, including any copy thereof;

(f) except as expressly set forth in Section 2 copy the Software or Documentation, in whole or in part;

(g) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Software, or any features or functionality of the Software, to any Third Party (other than to Third Parties who provide maintenance or support services, or both, to Licensee in relation to the Software) for any reason;

(h) use the Software or Documentation in, or in association with, the design, construction, maintenance, or operation of any hazardous environments or systems, including:

i.power generation systems;

ii.aircraft navigation or communication systems, air traffic control systems, or any other transport management systems;

iii. safety-critical applications, including medical or life-support systems, vehicle operation applications, or any police, fire, or other safety response systems; and

iv. military or aerospace applications, weapons systems, or environments.

(i) use the Software or Documentation in violation of any law, regulation, or rule; or

(j) use the Software or Documentation for purposes of competitive analysis of the Software, the development of a competing software product or service, or any other purpose that is to the Licensor’s commercial disadvantage.

  1. Privacy and Data Protection. Licensee is responsible and liable for familiarizing itself and Authorized Users on the local laws and regulations relating to the use of the Software for the purposes of creating Recognition Data. Licensee hereby undertakes and agrees to:

(a). use the Software in compliance with such laws and regulations; and

(b) in the event the Recognition Data includes personally identifiable information of students, obtain parental / legal guardian consent before such collection of Recognition Data, unless a routine and documented security purpose applies.

  1. Responsibility for Use of Software. Licensee is responsible and liable for all uses of the Software and Documentation through access thereto provided by Licensee, directly or indirectly. Specifically, and without limiting the generality of the foregoing, Licensee is responsible and liable for obtaining all necessary approvals from the end users and regulatory institutions relating to collection of data, and for all actions and failures to take required actions with respect to the Software and Documentation by its Authorized Users or by any other Person to whom Licensee or an Authorized User may provide access to or use of the Software and/or Documentation, whether such access or use is permitted by or in violation of this Agreement.
  2. Compliance Measures. The Software contains technological copy protection or other security features designed to prevent unauthorized use of the Software, including features to protect against any use of the Software that is prohibited under Section 3. Licensee will not, and will not attempt to, remove, disable, circumvent, or otherwise create or implement any workaround to, any such copy protection or security features.
  3. Maintenance and Support.

(a) Licensor will have no responsibility to provide support to the Licensee, unless Licensee has executed a separate contract for support with Licensor.

(b) Notwithstanding Section 7(a), Licensor at its sole discretion may develop and provide updates, and Licensee agrees that Licensor has no obligation to develop any updates at all or for particular issues. Licensee further agrees that all updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement.

  1. Collection and Use of Information.

(a) Unless otherwise specified during the registration process the Software is configured not to share Recognition Data with the Licensor. Licensee therefore undertakes to take all reasonable precautions not to inadvertently share such data with the Licensor.

(b) Licensee acknowledges that Licensor may, directly or indirectly through the services collect and store non-personally identifiable information regarding use of the Software and about equipment on which the Software is installed.

(c) Licensee agrees that the Licensor may use the information referenced in Section 8(b) for any purpose related to any use of the Software by Licensee or on Licensee’s equipment, including but not limited to:

i. improving the performance of the Software or developing software updates;

ii. verifying Licensee’s compliance with the terms of this Agreement;

iii. and enforcing the Licensor’s rights, including all Intellectual Property Rights in and to the Software.

  1. Intellectual Property Rights. Licensee acknowledges and agrees that the Software and Documentation are provided under license, and not sold, to Licensee. Licensee does not acquire any ownership interest in the Software or Documentation under this Agreement or any other rights thereto, other than to use the same in accordance with the license granted and subject to all terms, conditions, and restrictions under this Agreement. Licensor reserves the entire right, title, and interest in and to the Software and all Intellectual Property Rights arising out of or relating to the Software, except as expressly granted to the Licensee in this Agreement. Licensee will use commercially reasonable efforts to safeguard all Software (including all copies thereof) from infringement, misappropriation, theft, misuse, or unauthorized access. Licensee will promptly notify Licensor if Licensee becomes aware of any infringement of the Licensor’s Intellectual Property Rights in the Software and fully cooperate with Licensor, at Licensor’s sole expense, in any legal action taken by Licensor to enforce its Intellectual Property Rights.

  2. Term and Termination.

(a) This Agreement and the license granted hereunder will remain in effect until terminated as set forth herein (the “Term“), subject to Section 10(c).

(b) Licensee may terminate this Agreement at any time by ceasing to use and destroying all copies of the Software and Documentation.

(c) Licensor may terminate this Agreement anytime by notifying the Licensee of its intention to terminate this Agreement. Such notification may be provided by electronic mail. .

(d) This Agreement will automatically terminate:

i. If Licensor breaches this Agreement and such breach: (1) is incapable of cure; or (2) being capable of cure, remains uncured within ten (10) days after Licensor provides written notice thereof; or

ii. If Licensee files, or has filed against it, a petition for voluntary or involuntary bankruptcy or pursuant to any other insolvency law, makes or seeks to make a general assignment for the benefit of its creditors or applies for, or consents to, the appointment of a trustee, receiver, or custodian for a substantial part of its property.

(e) Upon expiration or earlier termination of this Agreement, the license granted hereunder will also terminate, and Licensee will cease using and destroy all copies of the Software and Documentation.

  1. Warranty Disclaimer. THE SOFTWARE AND DOCUMENTATION IS PROVIDED UNDER THIS AGREEMENT “AS IS,” WITHOUT SUPPORT OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT; OR WARRANTIES THAT THE SOFTWARE AND DOCUMENTATION, ARE FREE OF DEFECTS OR SECURE. LICENSEE BEARS THE ENTIRE RISK IN CONNECTION WITH ITS USE OF THE SOFTWARE UNDER THIS AGREEMENT. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT.
  2. Limitation of Liability. IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR: ANY INDIRECT; INCIDENTAL; SPECIAL; OR CONSEQUENTIAL DAMAGES; (INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR USE) INCURRED BY EITHER PARTY WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. A PARTY’S INDEMNITY OBLIGATIONS FOR THIRD PARTY ACTIONS UNDER SECTION 13 ARE EXCEPTED FROM THIS LIMITATION.
  3. Indemnification. Licensee agrees to indemnify, hold harmless, and defend Licensor and its officers, directors, employees, customers, agents and successors from and against any and all damages, costs and expenses, including reasonable attorneys’ fees, incurred in connection with any third party Action arising out of or relating to Licensee’s use of the Software beyond the scope of the license in the Agreement or any modification of the Software, on condition that Licensor promptly notifies Licensee of the Action and Licensee has sole control over its defense or settlement, and Licensor provides reasonable assistance in the defense of same at Licensee’s expense.
  4. US Government Rights. The Software is commercial computer software, as such term is defined in 48 C.F.R. §2.101. Accordingly, if the Licensee is the US Government or any contractor therefor, Licensee will receive only those rights with respect to the Software and Documentation as are granted to all other end users under license, in accordance with (a) 48 C.F.R. §227.7201 through 48 C.F.R. §227.7204, with respect to the Department of Defense and their contractors, or (b) 48 C.F.R. §12.212, with respect to all other US Government licensees and their contractors.
  5. Export Control.The Software and related technology are subject to U.S. export control laws and may be subject to export or import regulations in other countries. Licensee agrees to strictly comply with all such laws and regulations and acknowledges that Licensee has the responsibility to obtain authorization to export, re-export, or import the Software and related technology, as may be required. Licensee will indemnify and hold Licensor harmless from any and all claims, losses, liabilities, damages, fines, penalties, costs and expenses (including attorney’s fees) arising from or relating to any breach by Licensee of Licensee’s obligations under this section. Licensee may not use or otherwise export or re-export the Software except as authorized by United States law. In particular, but without limitation, the Software may not be exported or re-exported: (a) into any U.S. embargoed countries; or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. Licensee represents and warrants that: (x) Licensee, as a natural person, is not located in any such country or on any such list; or (y) Licensee, as a legal entity, does not have any majority shareholder who are nationals of any of the embargoed countries. For the purposes hereunder, “majority shareholders” are those who own fifty percent (50%) or more of company’s share or one who exercises direction, control and coordination of the legal entity. Licensee must immediately notify Licensor of any supervening changes in Licensee’s legal entity that falls into this Section. Licensee also agrees that Licensee will not use the Software or the Documentation for any purposes prohibited by United States law.
  1. General.

(a) Independent Contractor. The relationship created by this Agreement is one of independent contractors, and not partners or joint venturers. Nothing in this Agreement will be interpreted to provide either party with any title or other ownership rights other than those granted herein, in the software and other materials provided by the other party.

(b) Assignment. Licensee may not assign, transfer, or otherwise dispose of this Agreement, or any rights or obligations hereunder, without Licensor’s prior written consent, in Licensor’s sole discretion. This Agreement will be binding upon and inure to the benefit of the Parties, their successors and permitted assigns.

(c) Survival. The provisions set forth in the following sections, and any other right or obligation of the parties in this Agreement that, by its nature, should survive termination or expiration of this Agreement, will survive any expiration or termination of this Agreement: Section 4, Section 6, Section 8, Section 9, Section 11, Section 12, Section 13, and this Section 15.

(d) Miscellaneous. This Agreement, together with its attachments, constitute the complete and exclusive agreement between Licensor and Licensee with respect to its subject matter, and supersede all prior oral or written understandings, communications or agreements. This Agreement may not be modified except in a writing duly signed by authorized officers of Licensor and Licensee. The waiver by either Party of any breach of this Agreement by the other Party will not waive subsequent defaults by such Party of the same or a different kind. If any provision of this Agreement is held to be unenforceable for any reason, such provision will be reformed only to the extent necessary to make it enforceable, and such decision will not affect the enforceability of such provision under other circumstances, or of the remaining provisions hereof.

(e) Jurisdiction. This Agreement will be governed by and construed in accordance with the laws of Washington State, USA, excluding that body of law known as conflicts of law. Any legal action or proceeding relating to this Agreement must be brought in the Washington. This Agreement will not be governed by the United Nations Convention of Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

(f) Counterparts. This Agreement may be executed in counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument.

(g) Any notice, questions, comments or requests about or related to this Agreement directed to Licensor shall be sent to:

RealNetworks LLC
1501 First Avenue South, Suite 600
Seattle, WA 98134
legal@realnetworks.com