Customer Story: SAFR in Action
Who They Are
A large multinational telecommunications company that provides a wide range of services, including wireless phone service, broadband internet, and business communications. Its wireless division operates a nationwide 5G network supported by an expansive infrastructure of cell towers.
The Opportunity
The company needed to secure thousands of remote cell towers across its Mexico network. Theft, particularly of backup batteries, was a growing problem. Their previous video solution wasn’t built for the edge. Streams had to be sent to a central system for processing, which meant poor face quality, high bandwidth costs, and expensive computing requirements. With 5,000 towers spread across 150 remote sites, they needed a smarter, more scalable way to know exactly who was coming and going.
How We Helped
The company deployed SAFR Cameras at its cell tower sites, bringing AI-powered face recognition directly to the edge. With on-camera processing, they achieved high-quality face capture without saturating bandwidth or relying on costly central servers. The system was configured with three powerful alert types:
- Banned individuals trigger an immediate call to police
- Unknown visitors generate alerts for security review
- Authorized maintenance crews are verified to ensure only approved personnel access each tower
The Impact
With SAFR Cameras in place, the company now has reliable, real-time visibility into every remote tower. Bandwidth usage is minimal, face quality is high, and theft has been dramatically reduced. Security teams can instantly distinguish between trusted maintenance workers and potential intruders, enabling fast action when something isn’t right. By modernizing its remote monitoring with SAFR, this telecom provider cut costs, improved efficiency, and ensured its critical infrastructure stays protected.
