Customer Story: AI Computer Vision Transforms Access Control at DFW Airport
Who They Are
Dallas Fort Worth International Airport (DFW) is one of North America’s busiest airports, managing secure access for thousands of employees, contractors, and vehicles across indoor and outdoor facilities.
The Opportunity
DFW’s legacy access control system had become outdated. It was incompatible with third-party technologies, created operational bottlenecks, and couldn’t withstand harsh outdoor environments. The enrollment process was time-consuming, and the system lacked the flexibility to support evolving access needs.
How We Helped
Partnering with Convergint Technologies, DFW selected SAFR after a rigorous six-month evaluation process. SAFR SCAN replaced the aging system across employee and vehicle access points. The implementation included:
- Weather-resistant devices tested in extreme heat, ice, and rain
- Custom workflows for encryption and badge compatibility
- Auto-enrollment during regular employee movement
- Multi-factor authentication options (face, card, keypad)
The Impact
SAFR SCAN transformed DFW’s security operations by improving user experience, reducing operational burden, and delivering cost savings.
- Cut device costs in half with no per-user license fees
- Enabled real-time incident resolution via VMS integration
- Streamlined enrollment, eliminating return trips to the badge office
- Boosted employee satisfaction with hands-free, fast access
- Established a scalable, future-proof platform independently validated by NIST and Safe Skies Alliance
Today, SAFR helps DFW deliver secure and seamless access every day, with reliability the airport can count on.
