AI facial recognition software SAFR™, developed by RealNetworks, Inc. (CEO: Rob Glaser; head office: Seattle) has joined the Docomo 5G Open Partner Program.

With SAFR’s features, speed, and the flexibility of its system structure through its publicly available API, it is now approved for use as the facial recognition platform of NTT Docomo’s Docomo Open Innovation Cloud™.

RealNetworks’ SAFR™ is facial recognition software that allows processing at 3-5 times the speed of leading competitors, while being highly precise with 99.87% recognition results. In the tests (FRVT) conducted by the U.S. National Institute of Standards and Technology (NIST) in July 2019, SAFR™ was evaluated as the fastest and most lightweight algorithm among those that had achieved a false non-match rate (FNMR) of less than 0.0335. In addition, SAFR™ is highly optimized for facial recognition in live video and is able to identify faces in a feed within 100 milliseconds. Furthermore, it has achieved excellent results even in tests evaluating bias, due to differences in skin color.

Comments from Both Companies

Noriaki Takamura, Asia Pacific Vice President, RealNetworks, Inc.:

“We are very glad to have had the pleasure of developing solutions with NTT Docomo and every company involved in the Docomo 5G Open Partner Program, with SAFR being used in NTT Docomo’s Docomo 5G Open Partner Program. We are glad that we can provide AI facial recognition solutions that will help solve society’s problems through 4G/LTE, and even the 5G service succeeding it.”

Hisakazu Tsuboya, Solutions Service Department Chief, NTT Docomo, Inc.:

“This time, we have had the pleasure of taking part in the planning of Docomo’s Docomo Open Innovation Cloud™ with RealNetworks, which, as a facial recognition engine, boasts the highest standard of recognition precision and recognition speed in the world. Through this program and SAFR, we will provide new added value to access-control systems, marketing systems, and transforming the way we work, among others. In the future, we expect that this will greatly contribute to the ‘co-creation’ that Docomo is conceptualizing.”

About RealNetworks, Inc.
Building on a legacy of digital media expertise and innovation, RealNetworks has created a new generation of products that employ best-in-class artificial intelligence and machine learning to enhance and secure our daily lives. SAFR ( is the world’s premier facial recognition platform for live video. Leading in real world performance and accuracy as evidenced in testing by NIST, SAFR enables new applications for security, convenience, and analytics. Kontxt ( is the foremost platform for categorizing A2P messages to help mobile carriers build customer loyalty and drive new revenue through text message classification and anti-spam. For information about our other products visit

About NTT Docomo and Docomo Open Innovation Cloud™
NTT Docomo, Inc. will provide the Docomo Open Innovation Cloud™ to partner companies and groups who have joined its Docomo 5G Open Partner Program (more than 2,300 groups) in combination with starting a 5G preservice planned for September 2019, in order to create solutions sought for the 5th-generation cellular networking and to promote service validation of 5G solutions. Learn more at

RealNetworks®, SAFR™, and the company’s respective logos are trademarks, registered trademarks, or service marks of RealNetworks, Inc., in the United States and other countries. All other trademarks are the property of their respective owners.

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RealNetworks, Inc.
Tel: 03-6871-9350